Wi-Fi & Network Connectivity Setup

Don't use the service. I had to call in multiple times to set up an appointment. I never received an email with any phone call. Finally a person contacts me and says that a fiberglass store is out of scope. Walmart will not refund me. The AI is trying to send me to a different company. I seemingly have no recourse for them charging me. Walmart refuses to refund me for the service. They said I can return the Smart Lock but that I would have to call someone else to try to get a refund for the service that I bought through walmart.com - a service that the installing company refuses to do because of my door

Horrible company to do business with. I had 2 different install dates. My install time frame.was from 8-12 normal right. Well 10:30 gets here no one called to verify that they would be there to install. I called True Network Solutions. They called the rep Krystal which stated she would be there in 30 minutes. Guess what no Tech at 12:00, when I called again. I called at 2:00 no answer from Tech I called again @4 no show no call from tech. This was a Thursday. Called the company I was rescheduled for Monday November 17,2025 Guess what I was on the schedule but no tech was assigned to me. So again 2 days of work miss and they dont care. I ask for a refund. guess what he said he'll call me back. Today Is November 18, 2025. I've been hung up on and now they want answer. I bought this service when I bought my secruity home camera from Walmart