Data Backup (Off-Site)

With our Data Backup service, the True Network Solutions depot repair team will back up the data from your device. This service can only be purchased as an add-on to a depot repair service.

What's included with this service?

• Data Backup for a customer device out for depot repair • Data will be provided back with the device once the repair has been completed

Devices are ineligible for service if they are and/or exhibit:

• Apple Tablets • Microsoft Surface Units • Tar/Nicotine Damage • Insect Infestation • Physical abuse (drops, run over, etc.), liquid damage, power surge or multiple hardware issues

How does it work? True Network Solutions provides a variety of tech services including setup, repair, and tech support. Offerings can be purchased with applicable products or as standalone services to help keep customer devices up and running.

How do I receive service? Simply add a True Network service to your cart with a bundled product or as a standalone service and check out. Once you've purchased a service, you'll receive an email from True Network with the information needed to initiate service at your convenience.

True Satisfaction

True Network Solutions is committed to making sure every customer is happy with our services! We’ll do everything possible to make sure issues are resolved and that customers are 100% satisfied. If you would like to provide feedback on your experience or encounter any issues, we’re ready to listen.