Rolldustry profile photo

Rolldustry

Location:
Bantian Street, Longgang District, Shenzhen
shenzhenshi, GD 518100, CN
|

Seller Reviews

3.4 out of 5 stars
3.4 out of 5
66 ratings27 reviews

About the seller

ROLLDUSTRY is a professional brand specializing in scooters and electric bicycles, there are 15 shipping warehouses and maintenance warehouses in the U.S. West, East, South, all the products will be tested in real person to ensure that the parameters will not deviate too much, and the product photog…
Business Name: Shenzhen Wusheng Trading Co., Ltd.

Top picks from seller

Seller reviews

3.4 out of 5 stars
66 ratings27 reviews
How seller rating is calculated

Showing 1 - 10 of 27 reviews

3 out of 5 stars review

They ship stuff that was literally canceled 2 minutes after purchase

2 out of 5 stars review

I bought one on Christmas of 2025. On June 2026, it wouldn’t accept charging anymore.

reply from Supplier Response

Hello Cozy! Hope you are doing well. Thank you very much for your support and trust in our products. If you encounter any problems while using them, please feel free to contact us and provide relevant proof of the malfunction so that we can provide you with timely after-sales warranty service. We look forward to hearing from you. Sincerely

5 out of 5 stars review

Great communication, great products, fast delivery and no problems at all.

1 out of 5 stars review

DONT BUY from this company - tire on scooter went flat within a month and you cannot take the wheel of to replace the inner tube even though it comes with a replacement one and we took it to a bike shop and the dude refused bc he broke his thumb on one of theses. Contacted the seller 2x and Walmart 3x about this being defective with no resolution.

reply from Supplier Response

Hello Cam! Thank you very much for your information and suggestions. We have verified the information with Walmart and we have never received any emails from you. We suggest you contact Walmart customer service to confirm whether your information was sent successfully so that we can handle your issue as soon as possible. Sincerely

2 out of 5 stars review

Gave to my Grandson for Christmas. He was not able to ride it a lot due to the weather and snow in the mountains. Now it will not even turn on when plugged in to charge. Walmart said it is past 90 days so nothing the can do. Even though it was a walmart purchase, it was the sellers responsibility. So basically I will have to purchase another board after he got almost 2 months use out of this one.

reply from Supplier Response

Hello Jake! Thank you so much for using our product and providing information. If you encounter any problems while using the product, please contact us. We will provide after-sales warranty service according to Walmart's rules. We look forward to hearing from you.

1 out of 5 stars review

Had an issue with the tire not staying inflated. The company never got back in touch with me. Never sent a replacement.

reply from Supplier Response

Hello JAMIE! Hope you are doing well. Thank you very much for your support and trust in our products. If you encounter any problems while using them, please feel free to contact us and provide relevant proof of the malfunction so that we can provide you with timely after-sales warranty service. We look forward to hearing from you. Sincerely

1 out of 5 stars review

You have not resolved my issue. $200 bucks it’s a lot of money. You should have a better customer support.

1 out of 5 stars review

Absolutely terrible customer service. I bought this 9/28/25 for my son’s birthday, out of the box the steering was off. I tried to file a claim with the Walmart Allstate warranty for that but they said I needed to go to the manufacturer for their warranty. I have sent at least six or seven messages with this concern. I cannot process a return online. So I am stuck with a broken scooter that will go in the dumpster. Total waste of money and a very disappointed child.

5 out of 5 stars review

Received on time for Christmas and in perfect condition!

5 out of 5 stars review

My son loved this scooter goes fast but is safe and easy to assemble!