UPGRADE SOLUTION INC profile photo

UPGRADE SOLUTION INC

Location:
3625 W MACARTHUR BLVD
SANTA ANA, CA 92704, US
|
(714) 850-9796

Seller Reviews

3.5 out of 5 stars
3.5 out of 5
2,603 ratings480 reviews

About the seller

Welcome to Upgrade Solution Inc. , we are the leader in selling Used and Refurbished Cell Phones and Ipads. We offer quality brand Name products Apple , Samsung, Nokia, HTC .. at drastically reduced prices. Our ability to purchase high volumes of quality components allows us to sell far below our co…
Business Name: UPGRADE SOLUTION INC

Top picks from seller

Seller reviews

3.5 out of 5 stars
2,603 ratings480 reviews
How seller rating is calculated

Showing 1 - 10 of 480 reviews

Jun 10, 2026
Charity
Item bought
Restored Straight Talk Apple iPhone 6 32GB Space Gray (Refurbished)
1 out of 5 stars review

Don’t respond to customers. Selling refurbished junk phones. Battery last an hour won’t download what’s app say not enough memory to support.

Jun 10, 2026
Anna
Item bought
Restored Apple iPhone 6s 16GB GSM Unlocked Dual-Core Phone w/ 12MP Camera - Space Gray (Refurbished)
5 out of 5 stars review

The seller was understanding prompt with replacement but the merchandise was not usable to me so that was disappointing and wastted my time and money

Jun 2, 2026
Kim
Top Reviewer
Item bought
Restored Apple iPhone 12 - AT&T- 256 GB Green (Refurbished)
5 out of 5 stars review

Seller ships their products super fast. I got a phone and it came in perfectly boxed and neat. Phone is in great condition like brand new , very nice and I recommend this seller

May 29, 2026
jessica
Item bought
Pre-Owned Apple iPhone 7 - T-Mobile - 32 GB Gold (Good)
1 out of 5 stars review

Worst experience ever they got the phone back that didn’t work and then kept my 71.00 will never order from them again better yet never from Walmart at this point

May 25, 2026
Rachel
Top Reviewer
Item bought
Restored 2018 Apple iPad Wi Fi 32 GB Gold (6th Generation) (Refurbished)
1 out of 5 stars review

Didn’t come with charger. Bought one and didn’t even come on

May 24, 2026
terry
Item bought
Restored Samsung Galaxy S21 5G, 128GB, Phantom Violet - Unlocked (Refurbished)
5 out of 5 stars review

Upgrade Solution Inc provided a product (Galaxy S21) that was as advertised, where prompt shipping, excellent packaging and sooner than promised delivery made it a nice experience! I would use these folks again. Terry T

May 23, 2026
Dylan
Item bought
Restored Straight Talk Apple iPhone 6 32GB Space Gray (Refurbished)
1 out of 5 stars review

You guys sold me a phone that doesn’t even stay charged

May 21, 2026
Shameca
Item bought
Pre-Owned Apple iPhone 6s Plus 128GB Unlocked GSM 4G LTE Dual-Core Phone w/ 12MP Camera - Space Gray
1 out of 5 stars review

Never could get it to connect to the internet. Kept it too long to return it.

May 15, 2026
Tonya
Item bought
Restored 2018 Apple iPad Wi Fi 32 GB Gold (6th Generation) (Refurbished)
4 out of 5 stars review

just because i had yo reorder. reorder returned fast.

May 13, 2026
Genkatherine
Item bought
Restored Apple iPhone 6 Plus 64GB Unlocked GSM iOS Smart Phone Black Silver Gold (Space Gray/Black) (Refurbished)
5 out of 5 stars review

The item was exactly as described in the listing. Shipping was very fast, and I received it right away. The phone was in like-new condition. I actually bought it for my 7-year-old twin boys so they could play Roblox during our road trips. Unfortunately, I didn’t realize that the older iPhone 6 Plus model no longer supports downloading Roblox, since the company now only allows newer phone models for the app. Because of that, I had to return the phone so I could purchase a newer model for my boys to use on our trips. The return process was also incredibly fast and easy. I got my money back right away. I would highly recommend this company. I also looked around to see if the store had newer iPhone models available for my boys, but I unfortunately didn’t have any luck finding one. Thank you again for all your help. I pray that God continues to bless your business with many more customers to come. Amen. Thanks again!