men's rockport zaden plain toe oxford

The Rockport shoes are, of course, expected Rockport quality, just the right look for my grandson in his first post-college job. BUT, the customer service is unparalleled, really unheard of in the midst of Christmas zoo. The tracking information indicated the shoes had been delivered by USPS but, of course, there was no further information when the shoes were, in fact, not delivered. Imagine my surprise, three days before Christmas when I learned the shoes had not been found, called DXL and immediately got a human on the phone. No hassle, no circuitous route, just an immediate, "Another pair of shoes will be there before Christmas" and they were!!! DXL has my loyal business forever!!