Greenworks PowerAll 24V Brushless Oscillating Multi-Tool (Tools Only) with Accessories, MT332A3

Thank you for your feedback regarding your purchase of the Greenworks PowerAll 24V Oscillating Multi-Tool with Accessories (Model MT332A3). We completely understand your disappointment regarding the missing battery, and we would love to help clarify how our product options work to ensure you get exactly what you need. We offer "Tool Only" (or bare tool) versions like the MT332A3 specifically for customers who already own Greenworks 24V batteries from other items in our ecosystem, allowing them to expand their tool collection at a lower cost without paying for extra batteries they do not need. For users who are completely new to our platform or need a fresh power source, we offer dedicated tool, battery, and charger configuration kits, such as our comprehensive multi-tool combo builds like Model CK36100, which bundle everything together right out of the box. If you ever purchase a complete kit in the future and encounter any operational issues, a quick troubleshooting tip is to verify that the 24V lithium-ion battery is fully seated into the tool’s base until it securely clicks, and ensure that your variable 8-speed dial is properly adjusted for the specific material you are cutting or sanding. We highly encourage you to check out the official Greenworks Tools YouTube channel for helpful operational tips and product overviews, and please do not hesitate to reach out to our Greenworks Customer Success Team via our Customer Support Hub on our website or call 1-888-909-6757, if you need personalized assistance choosing the right model configuration for your household projects.