Video & Audio Center

The seller was okay! Took almost 3 weeks to be delivered thou!

Super easy return and purchase. Item came fast. Company listed not available for contact; 1-800 number does not work which is listed and no response from company via email or contact through Walmart website. Item came broken in Transit. The box was bent/damaged and item was broken at the bend site. Could not exchange item due to inability to contact company, but return was easy and item purchased again w same company was in good shape.

Shipping was great. Got here faster than expected. It's not the seller's fault that I can't recommend the system. That's on Samsung. I'm just waiting for my refund but it hasn't been 10 business days yet. Easy return to my local Walmart.

Great sound, love the lights. Bought it for a gift.

It was well packed, and got here quickly. Came with everything I needed to make it work!

Delivery was Perfect. On Time as Communicated. No Damage. Delivery Driver Followed Directions with Care.

Seller was very responsive but sent a defective product. I had a call from seller saying my shipment was delayed because it didn’t pass inspection only to be sent the defective product

I received an LG TV that arrived defective, and the entire return process has been a nightmare. The seller never contacted me within the timeframe to initiate a return, and when I attempted to return it just one week later, I was told I had to work directly with the seller. I went in-store twice during the return window, and Walmart could not help me because the order was through a marketplace seller. The seller, however, was completely unhelpful—no response, no return label, no exchange option, and no refund. I was never given an actual opportunity to return the item even though I followed the steps I was told to take. Now I’m stuck with a defective TV and zero resolution. Walmart.com also has not been helpful in resolving the issue between me and the seller. I highly do NOT recommend ordering from this seller. Absolutely terrible experience.

YOUR SHIPPING PACKAGING WAS PATHETIC!!! JUST WRAPPED UP IN A WHITE SHIPPING BAG AND SEALED. THE PRODUCT WAS ONLY IN A BAG, NOT A MOLDED HARD PLASTIC PKG. ★IT HAD A BIG FOOTPRINT ON OUTSIDE ••• IT HAD BEEN STEPPED ON★ ■ THE PROPER SHIPPING FOR THIS PRODUCT WOULD BE A SMALL BOX!■ ●WHAT YOU CHOSE TO DO WAS BE: •CHEAP •LAZY •INCONSIDERATE OF BOTH THE SELLER %26 THE CUSTOMER! ★★IF YOU CAN'T DO BETTER THAN THIS ••• DO THE WORLD A FAVOR AND GO OUT OF BUSINESS NOW! ★★ ■■ OTHERWISE, DO A BETTER JOB AND SHIP IN A PKG THAT PROTECTS A PRODUCT ••• NOT IN THE LEAST PROTECTIVE MANNER! ■■ ●●●I'VE HAD ENOUGH OF PEOPLE BEING CARELESS AND THINKING IT DOESN’T MATTER!!! THIS CRAP IS GOING TO BACKFIRE ON YOUR COMPANIES WHEN WE START OUR ORGANIZED "STRIKES AGAINST ONLINE BUSINESSES"! AMERICANS ARE FED UP AND THIS ENDLESS WAVE YOU'VE BEEN RIDING IS ABOUT TO END FOR ALL BUSINESSES THAT CHOOSE TO TREAT CONSUMERS LIKE CRAP! THIS PARTYS GOING TO BE ENDING.