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Factory Direct Jewelry

640 S HILL ST STE 542A
LOS ANGELES, CA 90014, US
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Seller Reviews

4.4 out of 5
34 ratings5 reviews

About the seller

Factory Direct Jewelry was founded on a single premise: provide quality jewelry, for an affordable price, with impeccable service to our customers.
Business Name: Factory Direct Jewelry

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Seller reviews

4.4 out of 5 stars
34 ratings5 reviews
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Showing 1 - 5 of 5 reviews

3 out of 5 stars review

I am a bit disappointed in the item. It is very thin and actually feels like tin instead of silver. The details on the pendant are not sharp like portrayed in the photo of the necklace.

5 out of 5 stars review

Fast ship. Appearance of product looks much better in ad than when you receive them. Couldn’t recommend for purchase.

Jan 11, 2026
Ashleigh
1 out of 5 stars review

I am completely done with Walmart. On top of their non competitive prices with everyone else’s Temu stuff, their delivery speed is slow and untrustworthy. Multiples of my packages have been lost in the sauce and not yet received after 2 weeks being ordered. Their sellers do not respond or resolve issues. And they have sent the wrong item multiple times. I AM OVER IT AND AGAIN-WILL NOT BE SHOPPING AT WALMART EVER AGAIN! I can’t even get cat litter without a “delay” past the promise date and will be left hanging and have to go to another store to buy it tomorrow. THEN I GET TO GO THROUGH THE HASSLE of having to return the items, WAIT and TRACK for the refund myself because their sellers take “weeks” to issue their refunds and I’m stuck carrying the balance and interest. NEVER AGAIN!!!!

3 out of 5 stars review

Their communication was excellent. They were very courteous. Packaging was excellent. The product wasn't what I thought it would be. From the front it a beautiful piece. But they need to but more pictures so people can at a better over all view of the pendent. It's not a solid piece. It's kind of hallow in the back. But for a brand new piece. I guess you kinda get what you pay for..

1 out of 5 stars review

This seller is the absolute worst to work with. i will never buy anything from them ever again. i was trying to purchase a wedding ring for my husband. The ring never and the seller wouldn't do anything to fix it. I asked for a replacement to be sent and have a signature required, they said no. They wouldn't give me a refund either. All because USPS marked it delivered. My husband and I are renewing our wedding vows this year. This ring was the of the utmost importance. Now, i have to find a new ring, and pray i find the perfect one. DO NOT BUY ANYTHING FROM THIS SELLER IT'S NOT WORTH YOUR TIME