Buildcom profile photo

Buildcom

Location:
402 Otterson Drive, Suite 100
Chico, CA 95928, US
|
(+1) 8667093857

Seller Reviews

4.2 out of 5 stars
4.2 out of 5
3,400 ratings1,186 reviews

About the seller

Build.com with Ferguson on Walmart offers products for all your home improvement needs including plumbing, HVAC, lighting, door hardware, appliances, flooring, and home decor. If you have questions about a hard-to-find product, our friendly and knowledgeable customer service representatives are here…
Business Name: Ferguson Home / Build.com

Top picks from seller

Seller reviews

4.2 out of 5 stars
3,400 ratings1,186 reviews
How seller rating is calculated

Showing 1 - 10 of 1,186 reviews

Jul 1, 2026
Michelle
1 out of 5 stars review

Very disappointing customer service! I had tried to request a return a week after i received the product. i received no response. i reached out again and was told the 30 day window was now closed and they would do nothing. i dont know if the issue is with Walmart or Buildcom I just know I paid over $800 for a product that I requested return for well within the 30 day window . I would never order from these companies again!! No one deserves to lose that kind of money and be blamed for not requesting return within the 30 days,when i did do that!

Jun 29, 2026
SSG
Top Reviewer
5 out of 5 stars review

Thanks to your team for providing just the right product, that was also packaged well and shipped as promised. Well done.

Jun 29, 2026
Rebecca
Top Reviewer
Item bought
Air King Av142 180 Cfm 42" Wide2-Speed Under Cabinet Range Hood - Black
5 out of 5 stars review

Item shipped and arrived when expected/on time %26 Item matched description.

Jun 28, 2026
Phoebe
Item bought
14 Inch 1 Light Pendant In Urban/Industrial Style 14 High By 15.5 Wide-Grey Wash Finish -Traditional Installation Capital Lighting 330318Gy
4 out of 5 stars review

These lights are beautiful!! The description says color may vary on the wood, however one came quite different from the rest even with different hardware. You can’t tell when hung up, but I was disappointed.

Jun 28, 2026
Stephen
Top Reviewer
5 out of 5 stars review

Product shipped and arrived on time and was packaged well.

Jun 26, 2026
Andrew
Top Reviewer
4 out of 5 stars review

somebody did not realize that ceramic needs cushioning, ship a box suitable only for those plastic things.

Jun 18, 2026
Kathryn
Item bought
JONATHAN Y JYL3005A Penelope 22" French Country Cottage Ceramic/Iron Chinoiserie Ginger Jar LED Table Lamp, Classic for living room, dinning room, bedroom Bulb Included, Blue/White
5 out of 5 stars review

Box arrived in perfect condition. Packed with care. Nothing damaged.

Jun 16, 2026
damon
Item bought
Moen Preston Chrome Chrome Glass Bathroom Shelf
1 out of 5 stars review

U have to pay for your returns with this company Try another company

Jun 14, 2026
ken
Item bought
Bel Air Lighting Mod Pod 1-Light Brushed Nickel Hanging Mini Pendant Light Fixture with Frosted Glass Cylinder Shade
5 out of 5 stars review

Packaging and shipment were very good. Instructions needed spell checking, but pictures were adequate for installation.

Jun 10, 2026
j
Item bought
VIGO Elan E-Class 34 in. L x 46 in. W x 76 in. H Frameless Sliding Rectangle Shower Enclosure in Matte Gold with Clear Glass
3 out of 5 stars review

seller/shipper, wanted me to sign a waiver that showed the item was received undamaged. The shipper had the unit on its side with the skid strapped on it's side with the item. They pulled it out and laid it down the way it should go. The shipper tried hard to get me to sign a waiver of damage. I couldn't inspect the items and still wanted me to sign several electronic pages of fine text waiving damages etc. I'm quite suprised it wasn't damaged after all.