Frequently asked questions

How are reviewers selected for Recognized Reviewer?

Is there any cost to be a Recognized Reviewer?

How many free items can I get?

Why do free items go out of stock?

Can I be removed from the program?

What happens if I'm removed from the program?

Why am I unable to claim more free items?

Can I get more than 1 of a single kind of free item?

How long does it take for my review to be posted publicly?

Do I have to pay shipping fees for free items?

Can I order free items for delivery or pickup?

What needs to be included in my reviews?

Can I sell or gift my free items?

I submitted a review, but didn't get credit for it, why?

Do my reviews of Recognized Reviewer items count toward my overall Reviews impact and contributions?

What should I do if a product I received appears to be unsafe?

How do I report a safety concern?