Tracfone Blu View 5 Pro, 64GB, Black - Prepaid Smartphone [Locked to Tracfone]

I have purchased several cell phones through walmart.com and although the product was fine as well as everything else, the employees always fail to scan the product before shipping, therefore making it so you cannot activate the phone without going back to the store, returning the item, and then repurchasing that same item with the return gift card you just received. please inform your pickers that this is a problem and extremely inconvenient. the purpose of shopping online is so you don't have to travel to the store. for people with disabilities, it makes it very frustrating because we cant always physically travel to the store. I have had to go through this process three times already, it is becoming no worth it to buy again from walmart.com for this item.

Someone's Incompetence To Not Scan The Phone B4 Shipping, So I Can't Activate It. Have To Go To Walmart Store And Get The Phone Scanned...So, I bought this phone in July 2024 to replace my current phone that I accidentally dropped and cracked the screen. However, because I loved the phone I had and it was still in excellent working condition, I decided to keep using it by placing clear tape over the screen over the cracked area. So, fast forward to October 8, 2024, I decided to activate the new phone, figured, I paid nearly $80 bucks for it, I might as well activate it and keep as a back up. So, I dialed the 1-800 number on the Setup Card. Nope! Got a drop call with message, "not in service". Huh? So I used the BLU View "New" phone to go online to Tracfone website to active the phone. After going through all the setup procedures with customer service, typing in all those numbers and so forth, she tells me that the phone had not been properly scanned at the store, so couldn't be activated. She says, I have to go go Walmart's store and get the phone scanned, "again". WHAT?! That was the point of my buying online, so I wouldn't have to travel 10 miles to the nearest Walmart. Well, looks like that's exactly what I have to do to get the phone scanned. Good thing I still have the box it came in with the scan bar on it. Now, I need to contact online support to get a "stupid" receipt to show proof of purchase. Won't be buying any more phones on Walmart website.