Warranty information
Warranty Claim Phone Number: 1-877-227-0077 . Hours: Monday - Friday, 8:00 am - 5:00 pm CST . Our limited lifetime warranty applies when the product(s) have been used for the purpose intended and under normal conditions. General wear and tear, normal fading, and accidental damage is not covered by the warranty. The manufacturer at its sole discretion, will replace with a product currently available of comparable value and comparable function. However, if you do not wish to continue with a full warranty claim and you elect to have the item repaired by a third party at your own expense, The manufacturer will not accept responsibility for the cost of the repair. Any items returned to the manufacturer as part of a warranty claim will be destroyed and recycled at our discretion. Our warranties do not include coverage for personal belongings that have been stored in any of our packs or accessories. Other incidental and consequential losses are excluded. Some states do not allow the exclusion of incidental and consequential damages, so this exclusion might not apply to you. In the state of California, the Limited Lifetime Warranty becomes effective on the date of delivery.
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