Warranty information
Kids2 is dedicated to creating quality products for babies and young children around the world.
We warrant that all Company products will be free from defects in material and workmanship (the “Limited Warranty”) for a period of ninety (90) days from the date of original purchase (sales receipt is required for proof of purchase) or for the applicable minimum required warranty period in the location where the product is sold (the “Limited Warranty Period”). If any covered defect is discovered during the Limited Warranty Period, we will, at our sole option, repair, replace or refund the product at no cost to you. This is the sole and exclusive remedy available to you.
This Limited Warranty (i) applies only to single family use only for the original purchaser/gift recipient (with gift receipt) of the product, (ii) covers purchases solely from an authorized retailer or distributor, and (iii) is not transferable.
This Limited Warranty does not apply to and expressly excludes (a) re-sold merchandise; (b) consumable parts, such as batteries; (c) cosmetic damage; (d) damage caused by use with non-Kids2 products; (e) products where any serial number is not present, has been removed or defaced; (f) damage caused by operating the product outside the permitted or intended uses described in the product’s owner's manual, (g) a product or part that has been modified, and (h) claims resulting from misuse, failure to follow the instructions (assembly, installation, maintenance, and use), abuse, alteration, involvement in an accident and normal wear and tear.
THIS LIMITED WARRANTY IS EXCLUSIVE, AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER STATUTORY, WRITTEN OR ORAL, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTIES THAT CANNOT BE DISCLAIMED ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD.
IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OR LOST PROFITS, RESULTING FROM ANY BREACH OF WARRANTY, CONDITION, OR ANY OTHER LEGAL THEORY, NO MATTER HOW ARISING.
Some states or countries do not allow the exclusion of incidental or consequential damages or a limitation on the duration of implied warranties, so the foregoing limitations may not apply to you. In addition, you may have other legal rights, which vary by state or country.
To obtain warranty service, contact the Company’s Consumer Services Department at 1-800-230-8190, submit a support request, or write to the Company’s Consumer Services at 3333 Piedmont Rd. NE, Suite 1800, Atlanta, GA 30305. Returns must comply with the Company’s RMA process provided in the support request.
*This Warranty is effective as of October 1, 2023. Warranty in place at time of purchase will be honored.
Please be aware that the warranty terms on items offered for sale by third party Marketplace sellers may differ from those displayed in this section (if any). To confirm warranty terms on an item offered for sale by a third party Marketplace seller, please use the 'Contact seller' feature on the third party Marketplace seller's information page and request the item's warranty terms prior to purchase.
