ARRIS Surfboard DOCSIS 3.1 Gigabit Cable Modem and AX3000 Wi-Fi 6 Router, Approved for Cox, Spectrum, Xfinity and Others, Wireless Technology - New Condition
ARRIS Surfboard DOCSIS 3.1 Gigabit Cable Modem and AX3000 Wi-Fi 6 Router, Approved for Cox, Spectrum, Xfinity and Others, Wireless Technology - New Condition
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ARRIS Surfboard DOCSIS 3.1 Gigabit Cable Modem and AX3000 Wi-Fi 6 Router, Approved for Cox, Spectrum, Xfinity and Others, Wireless Technology - New Condition

3.7 stars out of 470 reviews
(3.7)|
470 ratings

Key item features

  • Integrated Device: Combines a DOCSIS 3.1 cable modem and a Wi-Fi 6 router with four Gigabit Ethernet ports into a single unit.
  • Provider Compatibility: Approved for major U.S. cable internet providers like Cox, Spectrum, and Xfinity, supporting Gigabit service plans.
  • Enhanced Performance: Features Wi-Fi 6 technology, delivering speeds up to 3000 Mbps for improved gaming, streaming, and work experiences.
  • Cost Savings: Eliminates potential cable modem rental fees, offering significant annual savings for users.
  • Simplified Setup: Utilizes the SURFboard Central App for step-by-step network setup and management, including parental controls.
  • Advanced Connectivity: Provides 4 Gigabit combined wired speeds and built-in AX3000 Wi-Fi for robust home or small office networks.
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Current price is $199.00
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Customer ratings & reviews

3.7 out of 5 stars
stars470 ratings230 reviews
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Reviews summary

Pros
  • : Offers similar prices to other retailers.
Neutral
  • : Can reach high speeds up to 1 gig, but may be slow for some users.
  • : Can be quick, but also requires technical expertise.
Cons
  • : Frequently drops or loses internet connection.
  • : Signal strength is inconsistent, leading to dropped connections.
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Showing 1-3 of 230 reviews

Oct 8, 2025
Gene
Item details
Color: Black
2 out of 5 stars review

Verified Purchase

I have been using the arris/motorala surfboard modems for a long time. My cable provider - Shental - which recentely went to another platform that combined cable with streamining videos that advertised no cables.needed for any smart tv capable of downloading their interface and rely on 100% wireless connectivety back to modem/router but had to run on docis 3.1. So i had to upgrade router to docis 3.1 from 3.0 per their requirements. It has been a very unpleasnat experience thus far with running two boxes which only provide a cable interface which i have to have for an ederley mother which has severe vision issues and does ok switching between channels but wouldn't be capable of understanding or capable of switching between streaming services. We operate two boxes provided by cable provider which connect wirelessly, one cell phone and a laptop or tablet occasionally on a 100mps plan that consistently drops the signal on all of the devices with cell phone experiencing the least of the connected devices. This router suggested an app to configure router - like simply changing wifi ssid and cooresponding passwords, setting up guest accts,etc. which i have set up my own networks for years on both personal and business settings. I found the process very tedious at best and after attempting multiple times to install a linksys mesh system to expand coverage for better overall coverage couldnt get the linksys velop which i had used for several years with old router to connect. Reset system and just left factory ssid and passwords and still have dropped signals to their wireless boxes with one only located 30 ft from this arris g34 unit with no walls or other objects in direct line of site. Considering the technolgy, advertised coverage of the arris g34 unit and several different devices that all experience similar connectivity problems they all point to the G34 unit and after reseaching reveiws this seems to be a common problem.

Helpful?2ZCQT929R8E0301111285
Jun 17, 2025
Logan
Item details
Color: Black
2 out of 5 stars review

Verified Purchase

Im hopeful I just got a bad unit, but after a week I was unable to have any wifi connectivity to any device. I spoke with my ISP and the Arris customer support. The moden aspect was operating fine but it was unknown why the wifi was not working. I did return for a replacement and will see how the new one goes.

Helpful?2ZCQT929R8E0301111285
Jun 21, 2025
David
Top Reviewer
Item details
Color: Black
1 out of 5 stars review

Verified Purchase

Open Box returned item that does NOT work.

It was an OPENED BOX. When I replaced it for my old cable modem/router and calle COX Friday night to activate it I was told it was used with the old user's information on it. COX activated it to my account it showed connected on its software but I had NO internet access from it, Saturday the COX tech came to the house and told me that it had to be defective because my cable phone was working fine so my cable to the house was good, We put my old cable my old modem/router back in and it worded and I had internet working. I am 74 years old, do NOT drive and have EVERYTHING home delivered.I have no way to return it to the store so thy will NOT refund my $226.06 charge.

Helpful?2ZCQT929R8E0301111285