Women's Ironman Essential 10 Mid-Size Watch, Blue Resin Strap

Hello, anonymous. Thank you for your review. We’re sorry to hear about the condensation you’ve experienced under the crystal on your IRONMAN Essential 10 Mid-Size (T5K784), especially so soon after purchase. This model is designed with 100m water resistance; however, condensation inside the watch can sometimes occur if the case seal has been compromised or if the watch has been exposed to sudden temperature changes, for example, moving from a cooler environment into warm water or humid air, which can cause moisture to form inside the case. We understand how disappointing this must be. In this case, we would recommend returning the watch to the original point of sale for assessment, where they can assist you with a refund or replacement in line with the returns policy. We regret the inconvenience this has caused and appreciate you sharing your feedback.