ESKUTE M300 Electric Bike for Adults, Full Suspension Fat Tire Mountain Ebike, 48V 20.8Ah Removable Battery, 750W Motor, Up to 20MPH, 80 Miles Electric Bicycle Black with Phonebag & Lock, UL2849

Hello anonymous! Thank you for your feedback and for your positive recognition of our bike. We are delighted to hear that you think it is a great bike and appreciate you sharing your experience with us. We sincerely apologize for the inconvenience caused by the lack of detailed operating instructions. We understand how important a clear and complete user manual is, especially for customers who are new to electric bikes. Your suggestion is valuable, and we will forward this feedback to our relevant departments for further improvement of our manuals and product guidance. To ensure that any issues can be resolved as quickly and efficiently as possible, we kindly ask that you contact our customer service team immediately if you experience any problems with your bike. Providing photos or videos of the issue will help us assess the situation more accurately. In most cases, we will respond and provide a solution within 24 hours of receiving your information. Thank you again for your support and helpful feedback. We will continue working to provide a better product experience for our customers.