Warranty information
1-Year Warranty The original purchaser for this unit is provided with a 1-YEAR Warranty. The warranty period begins from the date of purchase. For the first year, warranty is provided for both components and repair services. After the first year, the Limited Lifetime Warranty covers parts only, and does not cover labor fees and Accessories. Accessories such as paddles and batteries are covered for the first year only. All shipping fees incurred, the cost of accessories after the first year, and labor fees associated with out of warranty repair work are the customers responsibility. Not Covered Under Warranty We DO NOT offer warranty for products that have been bought secondhand or were resold. Issues of replacement and refunds on units purchased less than 30 days from an authorized dealer must be addressed to the dealer directly. If the products purchased from an authorized dealer are after 30 days from the date of purchase, please send the units to us for service and repair. We DO NOT cover the cost of repairs and replacements due to misuse by the owner, improper maintenance, and/or lost units. The warranty is void if the unit has been altered or an unauthorized person has damaged the unit while attempting repair work. Procedure for Repair Work A copy of the sales receipt showing the purchase date may be required before warranty work is initiated. Please include a brief explanation outlining the problem, and include your name, address,city/state/zip code, daytime phone number, evening phone number, and email address.
Please be aware that the warranty terms on items offered for sale by third party Marketplace sellers may differ from those displayed in this section (if any). To confirm warranty terms on an item offered for sale by a third party Marketplace seller, please use the 'Contact seller' feature on the third party Marketplace seller's information page and request the item's warranty terms prior to purchase.
