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Hello Cheryl! Thank you for bringing this important issue to our attention. We sincerely apologize for the inconvenience you experienced with the return at our store. Your feedback helps us identify and solve problems, and we are committed to continuously improving our services to provide a better shopping experience for all our customers. Below is a helpful guide addressing your concerns: Q1: What should I do if I need to return or exchange an item that did not meet my expectations? A: For the fastest and most convenient resolution, we recommend initiating your return or exchange online. You can do this by visiting the "Your Orders" section on Walmart.com or through the Walmart app, where you can start the return process and receive a prepaid return label if eligible. This saves you time and ensures your refund is processed promptly to your original payment method. Q2: The capri pants listed on this page seem to run small. What should I do when ordering? A: We recommend carefully reviewing the size chart provided in the product images before placing your order. Since sizing can vary by style, please compare your measurements with the detailed dimensions in the chart. If you are between sizes or prefer a looser fit, you may want to consider ordering one or two sizes up to ensure a comfortable fit. Happy shopping, and thank you for choosing Walmart and our store!