111.5" U-Shaped Modular Sectional Sofa, Comfy Chenille Deep Seat Couch with 2 Ottomans for Living Room, 3-Seater, Grey

NOTE: this review is NOT 'incentivized'; it is completely unsolicited, honest, and based upon my own experience. (I am always suspicious of reviews that are identified as submitted in response to the writer's receipt of a free product. I researched, evaluated, selected, and paid for this item entirely independent of any promised incentive. I just wanted to put that out there.) Worried about purchasing furniture online, the ease, quality, and overall experience all turned out better than I'd expected. I was surprised at the color; it seemed awfully light for BEIGE, but the addition of some colorful pillows really livened it up and made it 'mine.' The delivery was prompt, although arriving in 2 separate shipments. Concerned, I contacted the seller's Customer Service representative, who replied immediately with a polite email assuring me of the shipment process. Packaging was impressive — all parts were clearly marked, with extra hardware, and with the cushions encased in protective plastic and shrink-wrapped, expanding over the next few days. I noticed no odor, and the assembly instructions were easy to follow. The completed sofa was quite large, but the modular design allows for personalization, so I utilized an existing table to butt against two sections, split and placed at 90-degree angles to form a loveseat and chair. The large ottomans have multiple uses — to extend a seating section in forming a chaise, as a footrest, as extra movable seating, or topped with a tray for use as a makeshift coffee table. The seats are deep, and the cushions are quite soft, so the added throw pillows provide comfort and customization based on individual needs for family members' and guests' sizes. I cannot stress enough how prompt, polite, and professional the seller's customer satisfaction agents were in addressing issues and answering questions. Once assembled and given time for the cushions to fully expand, the sofa looks exactly like the photos on the Walmart.com page — maybe even better. I am delighted with the sectional's individualized arrangement in my living room. Overall, given the price, delivery, ease of assembly, appearance, and seller interaction, this product earns a full five-star rating.