Warranty information
Warranty scope Speediance guarantees that if you use,operateand maintain your Speediance product in accordance with the instructions provided it will be free from material and workmanship defects during the warranty period.If there are any quality issues caused by material or workmanship defects during the warranty period Speediance promises to provide free repairs.If the product is beyond the warranty period oris determined by Speediance to have been damaged due to user error,you may optfor paid repairs.All warranty and repair services will adhere to Speediance's after-sales warranty policy, which complies with quality standards and craftsmanship procedures. Speediance's limited warranty policy applies exclusively to Speediance products purchased from Speediance's official channels or authorized dealers.The after-sales warranty services provided by Speediance are limited and not unlimited liability. lt is important for you to carefully read this warranty policy to understand the terms, conditions, situations, cost sharing risks, and other details regarding Speediance repair services. Warranty period The effective warranty period starts from the date the user receives the product and ends at 24:00 on the day before the product exceeds the warranty period If the user cannot provide the specific receipt date, the warranty period will be determined based on the effective invoice issuance date or order purchase date provided by the user.Ifthe user cannot provide a valid purchase invoice or other valid purchase proof along with order information, the warranty period starts 30 days after the product's factory delivery date. Components replaced during the warranty period are owned by Speediance, while components replaced outside thewarrantyperiod are owned by theuser.The standard warranty period for the whole unit is 24 months, and for accessories, it is 12 months.Parts replaced during the warranty period belong to Speediance; parts replaced after the warranty period belong to the user. Free warranty service must meet the following conditions: 1.Purchased Speediance products from Speediance official channels or authorized distributors. 2.Products that experience non-human-induced performance failures within the specified warranty period 3.Products purchased for personal or household use (for commercial purposes,aseparate purchase agreement and warrantyconditionsneedtobearrangedwithSpeediance) 4. No unauthorized disassembly modification, orinstallation not guided by official instructions and no other non-human-induced faults 5.Provide valid proof of purchase (e.g.ordrnumbeinvoice or receipt and product SN (serial number) Thewarrantyserviceescopedoesnot coverthe following: The Speediance warranty policy does not apply to any non-Speediance branded hardwareproducts or any software (evenifpackaged or given away with Speediance hardware.Speedianceis not responsiblefor any damage resulting from failure to follow the usage instructions for Speediance products or for any data loss or damage caused by the product.Thewarranty does not cover the following situations: 1.Damage caused by non-manufacturing factorsincludingbut not limited to operational errors 2.Damagecaused by unauthorized modifications or disassembly not in accordance with official instructions. 3.Damage resultingfromimproperinstallationiuals 4.Damage caused by unauthorized service providers. 5.Damage resultingfrom unauthorized circuit modificationsmismatched or misused batteries,and chargers 6.Damagecausedby training notconducted according to the user manual's recommendations 7.Damage resultingfrom exposing the product to extreme environments sucas high temperatures or corrosive environments 8.Damage from operating the productin environments with electromagnetic interference or other wireless device interference 9.Damgecaused by operating the product beyond the initial strength specified in the manual 10.Damage caused by forced training due to aging or damaged parts 11.Damage resulting from reliability orcompatibility issues with unauthorized third-party parts. 12.Damagecausedby operating the device with insufficient ordefective batteries. 13.Data loss ordamage resultingfrom not operating the productin accordance with officialinstructions or manuals 14.Any software programs whether provided with the product or subsequently installed 15.Drctorindirectdamage caused byinstallingor removing the productamageto other personalitemswall 16.Wear and tearmealusandperformance degradation from normal use of the product. 17.Damage caused by force majeure events,uasfire, 18.Damage resultingfrom using the product for commercial purposesuas in gyms,elsmulidialfacilities personal training studios. 19.Any third-party productfailuresordamagesnpayourrequest 20.Damage caused by non-Speediance technicalor other support,such as help with 'how-to' questions orinaccurate product setup and installation. 21.Products orparts with altered or removed identification labels. 22.Cosmetic damage not caused by manufacturingorshippingfactorsingbolimited to scratchesnsandplasic discoloration 23.Damage resultingfrom intentional damage to the productunauthorized modifications,includingtampering with product operation data How to get warranty service? If the productfails to operateaccordingto the warrantyterms within the warranty period,you must contact Speediance at after-sales@speediance.com within30 days of discovering the fault to seek after-sales service.Toobtain warranty service you mustprovide valid proof ofpurchase(such as order number, invoice,orreceipt and the product's SN number.Services not covered by Speediance's limited warranty policy may incur charges after-sales@speediance.com Address:8A-FKonkaR&D_[Building,No.28,South 12th Road Science and1TechnologyParkNanshanDistrictShenzhen guangdong province,ChinaZip code:518000
Please be aware that the warranty terms on items offered for sale by third party Marketplace sellers may differ from those displayed in this section (if any). To confirm warranty terms on an item offered for sale by a third party Marketplace seller, please use the 'Contact seller' feature on the third party Marketplace seller's information page and request the item's warranty terms prior to purchase.
