Sewing Machine Outlet profile photo

Sewing Machine Outlet

Location:
3997 HWY 190 E Service Rd
Covington, LA 70433, US
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Seller Reviews

4 out of 5 Stars
61 ratings11 reviews

About the seller

Welcome to SewingMachineOutlet.com: Home of Quality Sewing Solutions Dear valued customers, We are delighted to welcome you to SewingMachineOutlet.com, an integral part of the Precision Sewing family, nestled in the heart of Covington, Louisiana. As a family-owned enterprise, we are proud to have…
Business Name: Precision Sewing Machine Co.

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Seller reviews

4 out of 5 stars
61 ratings11 reviews
How seller rating is calculated

Showing 1 - 10 of 11 reviews

Jun 6, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Seller was great, kept me informed and delivered before expected!

5 out of 5 stars
5 out of 5 stars review

I absolutely LOVE this machine! I wish it has a bobbin thread alert, when bobbin is low but otherwise I love it!

3 out of 5 stars
3 out of 5 stars review

The seller was very willing to communicate and sent out most of the missing items. I still did not receive everything listed in the bundle but have purchased the items I needed elsewhere.

5 out of 5 stars
5 out of 5 stars review

The bobbin case arrived in a timely manner. It is exactly as described in the information no issues with seller

5 out of 5 stars
5 out of 5 stars review

Sewing machine outlet reached out to me because the machine that I wanted was out of stock. They provided an upgraded option that has performed beautifully. It was very fast shipping amazing customer service I will purchase from them again in the future.

1 out of 5 stars
1 out of 5 stars review

I am trying to return the item because it was the wrong item

reply from Supplier Response

Hello Vicki! Thank you for your feedback. The bobbin case listed in this order is shipped in manufacturer packaging that clearly identifies the part number for the compatible machine models. If the item received was not what you needed, Walmart’s return system allows you to initiate a return directly through your Walmart account so the item can be sent back. At this time, we do not see a return request completed through Walmart for this order. If you still need assistance with the return process, Walmart’s order page will guide you through the steps to submit it. We appreciate you bringing this to our attention.

5 out of 5 stars
5 out of 5 stars review

The bobbins were reasonably priced. Fast shipping and good seller.

1 out of 5 stars
1 out of 5 stars review

My order was modified without any listing stating “while supplies last” or anything of the sort. I received a call after the purchase to confirm delivery address and date and the seller was trying to convince me to cancel original purchase and repurchase through the website because of a separate sale they were running that couldn’t be found. I didn’t receive the items originally stated in the listing I had to call and email to receive help and was told my items were upgraded to “better quality” items and what they thought was suitable. Something just seems fishy but I love my machine over all. Don’t recommend this seller though. Much success to them!

reply from Supplier Response

Hello Tay! Thank you for sharing your feedback. The situation you described occurred because the final available unit at the time was our in-store floor model, which did not have the original factory packaging required for safe shipment. Rather than ship a machine without proper packaging, our team reached out to discuss available options and ensure you received a complete machine that could be delivered safely. Our goal in contacting you was to make sure you received a machine and accessories that met or exceeded the value of what was originally listed. We’re glad to hear that you are enjoying your machine overall and appreciate you taking the time to share your experience.

1 out of 5 stars
1 out of 5 stars review

Dislike date to receive the item ordered on 10/13/23 %26 was told would receive by 10/17/23 %26 still waiting

reply from Supplier Response

Hello Karlta! Once a package is transferred to the carrier, the delivery timeline is managed by the postal service and can occasionally be affected by transit delays. We understand how frustrating it can be when a package does not arrive as quickly as expected, and we appreciate your feedback.

Feb 28, 2022
Reviewer name: James
2 out of 5 stars
2 out of 5 stars review

Make sure they send correct foot in the original packaging