Sound of Tri-State

Bought a kit with subwoofers, Amp, and wiring. Only received the amp and a partial refund. Now I can't return the amp because vendor doesn't even sell the amp alone by itself and walmart is saying my purchase was already refunded (only partialy).

Description and shipping and handling was on point. I will buy again.

I inadvertently returned the wrong item (bought from walmart) to sound of tri state. After paying for them to ship wrong back to me, I then sent them the correct return item. They received correct item, acknowledged it was the correct item and state they submitted the refund to walmart. Months later I have no refund and no stereo and contacting tri state they just get rude and short with me. Tri state says there is nothing they can do. Now I have no stereo and am out $170. Walmart is totally useless to contact or get feedback from as well. Spent over an hour on the phone with them and still no refund. Very disappointed in sound of tristate for not looking into why I did not get a refund and not willing to send me back MY stereo.

great communication very helpful every step of the process

package was not damaged and item was in great shape

It came in a timely manner, and must not have the one I ordered, so they sent me the next level up. Thank You

Completely unsatisfied. Communication has been non existent. Sent the wrong product. And haven’t responded to my messages. Very disappointing.

Seller didnt have Tech support or Videos to watch. Bought it for all plug %26 Play per online directions. Directions are sketchy for a DIY unless u know how to do it. Called Walmart for refund because of misrepresentation of Plug %26 play. Company rep said to splice non plug %26 play wires per instructions. But when we did it didnt work.

Worst seller ever in walmart , will never buy anything again; very disappointing