RefurbTek

Hello Keys! Our Response to Your Feedback Thank you for sharing your feedback. We’re truly sorry to hear about your experience with the refurbished computer you purchased from us. We understand how frustrating it can be when a product doesn’t meet your expectations, and we sincerely apologize for any inconvenience this may have caused. Our Testing Process To address your concern and to clarify: every refurbished computer we sell undergoes a comprehensive testing process to ensure it meets our quality standards before it leaves our facility. However, it seems that in this case, we may have fallen short, and for that, we are deeply sorry. It’s also possible that the system may have been damaged during transit, which is beyond our control but still our responsibility to address. Making It Right We would like to make this right for you. Please reach out to our customer support team at your earliest convenience, and we’ll work with you to resolve this issue—whether that involves troubleshooting, offering a replacement, or processing a refund. Your satisfaction is our top priority, and we’re committed to ensuring you have a positive experience with our products. Moving Forward Thank you again for your feedback. If you have any further questions or concerns, please don’t hesitate to let us know. We appreciate your business and hope to have the opportunity to serve you better in the future.