If you forget your key box code, don't worry—there are a few steps you can try:

• Check for a reset option: Some lock boxes have a reset feature or a master key. Refer to the product manual for details.
• Contact the manufacturer: They may offer guidance or require proof of purchase to help reset the code.
• Reach out to customer support: If you purchased the key box from Walmart, our customer service team can assist with next steps or warranty options.

For security, avoid trying to force the lock open, as this can cause damage.

Most key lock boxes do not come with a universal default code. Instead, they're typically set to a factory code (like 0-0-0-0) that you should change right after purchase. Always check the instructions included with your specific lock box to confirm the starting code. If you can't find the manual, look for a sticker inside the box or reach out to the manufacturer for help. For added security, it's best to set a unique code as soon as you set up your key box.

Resetting the code on your key box usually involves these steps:

1. Open the lock box using the current code.
2. Locate the reset lever or button inside the box.
3. Move or press the reset mechanism as directed in your manual.
4. Set your new code, then return the reset lever or button to its original position.

Instructions can vary by model, so always refer to the included guide. If you don't have the manual, many manufacturers provide digital copies online. Be sure to test your new code a few times before closing the box.

If your lock box isn't opening with the code you set, try these troubleshooting tips:

• Double-check the code: Make sure you're entering the numbers in the correct order and that all dials are aligned.
• Inspect for debris: Sometimes dirt or dust can block the mechanism. Gently clean around the dials or buttons.
• Check the batteries: For electronic boxes, weak batteries can cause malfunctions—replace them if needed.

If these steps don't help, consult the product manual or contact the manufacturer for further assistance.

While you can set the same code on multiple key boxes for convenience, it's generally safer to use different codes for each one. This way, if someone learns one code, they won't have access to all your lock boxes. If you do choose to use the same code, make sure it's not easy to guess and update it regularly. Always store your codes securely and avoid sharing them with anyone you don't trust.