BalanceFrom 1000lb Capacity Power Rack with Lat Pull-down Exercise Power Cages, Metal Black

I'm frustrated because the two safety bars that are pictured in the main picture of the power cage weren't in the package I received. This power cage is for my kids, therefore, the cage isn't useful without the safety bars. I contacted Walmart via chat, and the only solution was to return for a refund reorder. That is insane. I spent a lot of time putting it together. To return it, I would have to take it apart, package it, take it to Walmart, reorder, and hope all parts are included next time. The simple solution that is customer friendly is to simply send me the safety bars... or give me a credit so I can go buy some aftermarket ones.

Good luck ordering anything from the Signature Fitness, FitVids or Fitwave Walmart stores. If it says sold and shipped by Walmart. Don't even think about ordering. I've literally had 5 to 6 orders where they sent me the wrong item or the product was damaged or it gets lost in transit. Why continue to order you ask? I'm trying to build a performance gym on an insanely small budget. It's been a big mistake to go to this route. With the time and gas spent going back-and-forth from Walmart, I could've just bought namebrand equipment. By the way, this is all liquidation equipment. The max that the parts are in literally have had dirt in them on multiple occasions. If you feel lucky go for it if not, don't waste your time for some liquidated items that they don't even check the product number before they ship it.