Window Treatment Installation by Handy

This review is ONLY about the shelving unit itself. Not the individual(s) from ANGI's who were supposed to install the shelf. The shelf itself is very sturdy and holds a lot of weight. We especially like that we can lower it to add/take away stored items. The hand crank is exactly what we needed. Now we paid extra to have it installed. Walmart works with ANGI to hire someone to install it. We gave specific instructions that installing the shelf required two (2) installers and one, tall ladder as our garage ceiling is tall. Our communication was NOT relayed correctly and because of the lack of communication, we hired a non-ANGI work crew to install it. I do NOT recommend purchasing for Walmart/Angi to install the shelf but I DO recommend buying the shelving unit.

Overhead storage item was cancelled within 24 hours of ordering but the item was still delivered (a month later) and the installation service charge was never refunded. There was no contact information to directly cancel the installation service. Only contact was a message from the installer a day before arriving. Installer did not bring a ladder nor any of the tools that would be needed to properly install a ceiling storage system. Also, the installer was uninsured. Image what would happen if he fell off the ladder (if he had brought one). The installer came from Angi (formerly Angie's List). The only issue with this order falls on Angi not Walmart or the item. Do not use Walmart.com installation services. Find a local, insured handy person to do the work.