Artix - Women's Racerback Tank Top - Comets

I ordered 1 t-shirt %26 2 tanks which arrived 3/27/23 via the Walmart app, but the shorts were too small, despite following the sizing recommendations in the listing. Upon attempting to return or exchange the shirts at my local store, I was informed that since this listing is “third-party,” I can only complete this process via the return process online. I contacted the company on 4/1/23, and have spoken to 2 different people via email who have been unable to solve the problem of how to return these ill-fitting shirts, and asked that I give them time to resolve the issue. On 5/5/23, the last associate told me that perhaps the return could not be processed as the return window had expired, and that the issue would be “escalated” to an “upper level” to see if an exemption could be made, which is maddening, as I initiated my return within days of receipt of the shirts. As of 7/3/23, I have received neither further correspondence from Tees by Artix nor my refunded funds. I cannot imagine what reasoning they could have for a delay of three months in resolving this matter, but I no longer am interested in it. I would not recommend this company to anyone for anything.