Honeywell THX9421R5021WW 2 Wire IAQ High Definition Touch Screen Thermostat, black
Honeywell THX9421R5021WW 2 Wire IAQ High Definition Touch Screen Thermostat
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Honeywell THX9421R5021WW 2 Wire IAQ High Definition Touch Screen Thermostat

94 ratings

Key item features

  • Reduced Wiring: Manages heating, cooling, and indoor air quality (IAQ) equipment using only two wires connected at the thermostat for simplified installation.
  • Smart Scheduling: Features an intuitive Smart Schedule function that allows for quick and easy programming tailored to various daily routines and lifestyles.
  • Wireless RedLINK: Integrates robust RedLINK wireless communication technology, enabling comprehensive system control and connectivity.
  • Vivid Touchscreen: Equipped with a large, color touchscreen display that offers intuitive, menu-driven controls for effortless navigation and operation.
  • Broad Compatibility: Provides control for humidification, dehumidification, and ventilation systems, alongside temperature, for up to 4H/2C heat pump configurations.
  • Sleek Profile: Features a redesigned, smaller, and sleeker profile, making it suitable for design-conscious residential and light commercial environments.
  • Gateway Required: Demands a separate RedLINK Internet Gateway to enable internet connectivity for enhanced remote access capabilities.
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Customer ratings & reviews

3.7 out of 5 stars
stars
94 ratings60 reviews
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Reviews summary

Pros

  • : The unit displays and adjusts levels via its app.
  • : Setup process is quick.
  • : The system offers mobile access to temp and humidity.

Neutral

  • : Adjusts settings remotely but sensor readings may be offset.

Cons

  • : The interface blocks schedule edits and lacks geofencing.
  • : No internet connectivity when traveling or away from wifi.
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Showing 1-3 of 60 reviews

Jan 31, 2025
Reviewer name: Tkunz
5 out of 5 stars
5 out of 5 stars review

I have 2 homes with this thermostat and works great. Setup perameters allow for custom control of the entire HVAC system. This system uses redlink technology to control over the internet using my smart phone. Very pleased with both systems

Review from resideo.com
Helpful?7G1RVD7NI011754813686
Nov 10, 2024
Reviewer name: rosalyn
Sold and shipped byHVAC Surplus
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

The device arrived quickly and it working. My one item of note is the product box wasn't sealed in any way and the packaging didn't provide protection

Helpful?7G1RVD7NI011754813686
Jan 1, 2025
Reviewer name: NewUser_2025
3 out of 5 stars
3 out of 5 stars review

Expensive, OK thermostat; Unimpressive App!

Thermostat and all the attached gadgets work fine. It's a really complex system with quite a few pieces of equipment in the kit that seem to work together quite well to control my Lennox HVAC systems and attached humidifier units. Two things that I wish were better. Communication is a tad bit slow as you enter your setting in the app and/or the thermostat unit, and it takes about a minute to kick-in. I figured it was due to all the complex set of gadgets that need to communicate with each other before the new setting takes effect. I replaced my nest 3rd gen thermostats with this one to be able to better control the whole house humidifiers and while these thermostats do the job pretty well the app interface is absolutely terrible and needs work. Honeywell - please model your app after nest or similar. Those are great looking and very user friendly. Why does your app include a ribbon for Rebates? I don't want to see that on the main screen at all. If interested, I will visit your website for rebates and making more purchases. I don't want to be reminded everyday to check for "Rebates" with a perpetual ribbon that occupies a significant portion of the main screen. Please, please fix this!!!

Review from resideo.com
Helpful?7G1RVD7NI011754813686
reply from Tech Support

Hi NewUser_2025, thank you for your review of the Prestige IAQ Thermostat with RedLINK. We highly appreciate your feedback. If you have further comments for us or need assistance, please Visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help.

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