BNNG Thermos For Hot Food, Stainless Steel Round 1 Layer Insulated Food Thermal Containers Lunch Box Case Thermal Lunch Box Stackable Hot Food Insulated Box

I'd never received the item in question, because during November 02, thru November 16, I was out of the country on a Carnival Cruise. But, before leaving to go on my trip, I spoke with one of your agent over the phone to inform them that I was unhappy by the three weeks delayed delivery from the promised expected date, she apologized and gave me a refund. I explained that I was going on a cruise for two weeks and I will not be here and will be responsible for any package I don't receive if it's not at my door when I return from my trip. She said, not to worry about it because the package was way past the promised delivery date and I wouldn't be responsible.