ASUS VivoBook F510QA 15.6” WideView FHD Laptop, AMD Quad Core A12-9720P, 4GB DDR4, 128GB SSD, Windows 10

I am 100 percent satisfied in this laptop. First I will tell you about what I like best, then below read a warranty issue with it. First thing I did was turn off the Windows "S" so that I could run Chrome as a browser. But what I love about it is speed. Although it has only 4GB of RAM you can't tell it. It is operating very fast even if I have several apps open. The wireless speed is fast too, way faster than my 3 year old Lenovo laptop. It boots up in less than 15 seconds. I also like the fingerprint reader which works first tap about 95% of the time. Second tap gets it if first does not. One thing I have to get used to is the special keys (function-fkeys). You MUST hold the fn key and tap a function key to get the sound to change for example. It is a two handed operation. My other laptop had the same functions but were reversed - volume was available with a single key stroke and if you wanted the old school f11 key, you had to hold the fn button. ASUS does not offer a way to reverse the fn operation. So I am having to live with and get used to that. Another annoyance is there is no caps lock indicator. I ended up installing a freeware program that puts an indicator on the system tray. I got it half price of normal and wondered what that was about. I found out when it arrived. Only issue is when it arrived I realized it was produced in 2019 and I ordered it June 2021, so although new, it was 2 years old right out of the box. That meant the 1 year manufacturer warranty had expired naturally. Walmart did not send a paper receipt with the unit so I am having trouble getting ASUS to honor their 1 year from purchase date warranty - they are defaulting to the 2 year old manufacturing date. I contacted Walmart support who understood my issue and am waiting on a support team to send me a receipt that is acceptable for warranty status. I must admit although ASUS support would not accept a screen hot of Walmart email with purchase proof on it, or a screenshot of the purchase information on the website, the support person was helpful and there was not a long wait to chat with them. They provided a case number to speed things up when I return with a different receipt.

I was not able to speak with anyone in the United States at all- not what I was told when I made the purchase