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Hello Donna! Dear customer, thank you for taking the time to share your experience. We sincerely apologize that your order experienced repeated shipping delays and that you did not receive proactive updates on the delivery progress. This is not the experience we want for any of our customers. We understand your frustration, and we are sorry that we were unable to resolve this before you had to cancel the order. This item is fulfilled through Walmart Fulfillment Services (WFS), which means shipping is managed by Walmart's logistics network. While the delivery was outside our direct control, we take full responsibility for ensuring our customers have a positive experience with our products. We are actively working with our WFS account team to review the delivery tracking and status update gaps you experienced. We would welcome the opportunity to make this right. If you are still interested in this product, please reach out to us through Walmart's Message Center, and we will be happy to assist you with a new order and provide direct follow-up on the shipping status. Thank you again for your feedback — it helps us improve.