Ninecer Ergonomic Office Chair, Computer Desk Chair with Wheels, High Back Mesh Office Chair with Adjustable Lumbar Support, Headrest, Flip-Up Armrests, Black

I ordered a Ninecer Computer Chair (via Walmart) as a gift. The chair is fantastic, but unfortunately it turned out not to work in the office space. I tried to cancel the order, but it had already shipped. I got in touch with Ninecer because it shipped from them, so I wasn't able to return it to Walmart. They offered a discount to keep it, but also supplied me with a label to return it for free. When to box arrived, FedEx had mangled it so bad, the box couldn't be used for the return. Ninecer and I emailed a couple times to try to figure out a solution. Ultimately, they issued me the refund I requested, but also said because of the inconvenience of needing to repackage before I could ship it back, I was welcome to keep the chair. I've never dealt with such a responsive, customer-focused company. They were determined to make things right by me. Ninecer is truly phenomenal, and I won't hesitate to order from them again in the future.

My grandson loved it ,his birthday present