Moen TS1320NL Single Function Adjustable Body Spray - Nickel
Moen TS1320NL Single Function Adjustable Body Spray - Nickel
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Moen TS1320NL Single Function Adjustable Body Spray - Nickel

|3 ratings
Moen TS1320NL Single Function Adjustable Body Spray - NickelMoen Ts1320 Single Function Adjustable Body Spray NickelMoen Mosaic Oil Rubbed Bronze Body SprayMoen Mosaic Chrome Body SprayMoen Mosaic Brushed Nickel Body Spray

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Showing 1-3 of 3 reviews

Oct 25, 2024
Reviewer name: Jason
1 out of 5 stars
1 out of 5 stars review

Do not buy

The finish on these are horrible. We moved into a 5 year old house with oil rubbed bronze fixtures in the master bathroom. The finish looked awful on all the fixtures in the shower. The wall jets were worse than the rest, so we replaced all four of them. Less than a year later the finish is rubbing off the new ones. From reading other comments, this is obviously a known issue. We have a Culligan softener and spray all the fixtures with a water/vinegar mix after every shower. It doesn't help. Do not buy these.

Review from moen.com
Helpful?3BXMXI84PCRA48716499
reply from Moen Plus Support

Hello Jason and thank you for the feedback you posted on the Moen website. We are sorry to hear and see the difficulty you are experiencing with your Moen TS1320ORB Mosaic Body Sprays. As the original purchaser of the Moen TS1320ORB Mosaic Body Sprays, you can contact Moen directly under the product lifetime limited warranty for free of charge replacement parts. Moen product specialists would be happy to work with you to troubleshoot any issues and to find a satisfactory warranty resolution. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Aug 2, 2024
Reviewer name: MAB1
1 out of 5 stars
1 out of 5 stars review

Finish wears off

I have four heads professionally installed all have finish issues looks terrible after a couple years. I have a water softener as well didn't help. Would not purchase.

Review from moen.com
Helpful?3BXMXI84PCRA48716499
reply from Consumer Services

Thank you so much MAB1 for the feedback you posted on the website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Mosaic Oil rubbed bronze Body Spray includes a limited lifetime warranty with purchase. This warranty covers finishing issues. For warranty assistance and cleaning instructions for your body sprays, please contact Moen directly at 800-289-6636. Our business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

Oct 3, 2022
Reviewer name: Homeowner
1 out of 5 stars
1 out of 5 stars review

Finish wears off

Purchased/installed in 2016 - five years later finish is gone on these and the handles to the shower. Wouldn't waste your money.

Review from moen.com
Helpful?3BXMXI84PCRA48716499
reply from Moen Plus Support

Hello Homeowner and thank you for the feedback you posted on the Moen website. We are sorry to hear your Moen Mosaic Oil Rubbed Bronze Body Spray is having finish issues. We have sent you an email to get more information so that we can work with you to find a satisfactory warranty resolution.

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