Rubbermaid Garage FastTrack Rail 20-Piece Large Kit, Black/Grey

I love the FastTrack system. I had a ton of this in my previous house. Now have a few rails in my current house. The rails are excellent and it's a great system. I have hooks, wire baskets, plastic baskets, a ball holder, and other stuff I'm forgetting. All around a very nice system. I am seeing complaints about not being able to buy individual items. Not sure which these are - I see many hooks and other individual items available at big box stores. Compact hook, handle hook, hose hook, power tool hook, ladder hook, utility hook, bike hook - everything I checked is available individually. What's the issue? Rubbermaid, please refrain from the "Sorry you had a bad experience" replies. They say nothing and show no read concern for people's issues. And NO ISSUES ARE ADDRESSED in the replies - what is the point of replying? Do better. For those complaining that the holes in the rails are not centered at 16" intervals at the end, how could they be? You can't have a hole right at the end. And they need to be able to be installed adjacent to each other. I had rails running 24' feet in my previous house. There are several options to address this issue, and I'm disappointed that Rubbermaid didn't recommend any of these. You can align your rails so that only ~8" is beyond any stud. Unless there is a lot of weight at the end, it will work. Put the heavy items between the screw points. Second, use anchors. Yes, they will hold less weight. But for 8" of rail it should be fine. Third, if you're that worried about it, put a 2x4 on the wall and screw it to the studs. Then put your FastTrack rail on the 2x4. The instructions really should be more clear and should include these options. I get that they are confusing. Rubbermaid, this is a great product. Please do better with the answers here, or allow us to provide answers and help others. Some of us love the product and are happy to help. Why not embrace that and let us help?

The concept is a great idea, but the execution leaves a lot to be desired. The mounting hardware, especially the plastic inserts, are substandard. Two broke on installation and I went to the local hardware store to find better replacements. Some of the hooks do not have a lock feature and so they slide around on the rail. I strongly encourage putting a locking feature on each hook.