WD My Cloud Expert Series EX2 Ultra
WD My Cloud Expert Series EX2 Ultra
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Western Digital

WD My Cloud Expert Series EX2 Ultra

|6 ratings

Key item features

WD My Cloud Expert Series EX2 Ultra
  • Centralized Network Backup: Back up and organize high volumes of content from multiple computers, smartphones, and tablets on your My Cloud EX2 Ultra, on your own private network, and without costly subscriptions.
  • Access from Anywhere: Save, access and stream your content anywhere you have an internet connection with the My Cloud OS 5 mobile app or MyCloud.com web access.
  • Simple to Setup, Easy to Use: The My Cloud EX2 Ultra can be quickly found on your network and installed over the web, making the setup process simple and intuitive. And with tool-less, tray-less drive bays, you're able to easily add or replace hard drives in a matter of moments.
  • Robust Data Protection: The available Acronis True Image for Western Digital software delivers easy, efficient, secure cyber protection, integrating award-winning backup with an AI-based defense against ransomware and cryptojacking attacks. The Acronis True Image for Western Digital software backs up everything from operating systems and applications to settings and individual files, with support for both PC and Mac machines.
  • My Cloud OS 5: My Cloud OS 5 features our latest security updates, enhanced data privacy, improved connectivity reliability, a modern mobile and web app experience, and improved photo/video viewing and sharing capabilities. Use the mobile or web app to remotely access and share files, photos and videos you save on your My Cloud NAS from anywhere with an Internet connection. Learn More
  • Designed For Smooth Streaming: Upgraded with the powerful Marvell ARMADA 385 1.3GHz dual-core processor, you'll get ultra-fast transfer rates for high performance streaming. It also comes with 1GB of DDR3 memory, so you can multitask with ease. The downloadable Plex Media Server keeps all your photos, videos and music beautifully organized and prepared for streaming to your PC, mobile device, game console, or other certified media player.
  • Simplified File And Folder Sharing: Easily customize how you share by using public or private links. With a public link, you can share your content so anyone can see it. Using a private link, you can grant a user limited or full-access and securely collaborate with anyone.
  • Featuring Ultra-reliable WD Red NAS Drives:My Cloud EX2 Ultra comes pre-configured with WD Red hard drives, specifically built for NAS systems to provide improved performance within 24x7 environments. The My Cloud EX2 Ultra is also available in a diskless version, so you can create a custom NAS with compatible hard drives.

Specs

Data storage, 24 TBNumber of drive bays, 2Raid level, RAIDBrand, Western DigitalForm factor, DesktopInputs/Outputs, Inputs - RJ-45

About this item

Product details

Storage
Total Hard Drive Capacity Installed: 24 TB

Processor & Chipset
Processor Manufacturer: Marvell
Processor Type: ARMADA
Processor Model: 385
Processor Core: Dual-core (2 Core)
Processor Speed: 1.30 GHz

Memory
Standard Memory: 1 GB
Memory Technology: DDR3 SDRAM

Network & Communication
Ethernet Technology: Gigabit Ethernet

Controllers
RAID Supported: Yes
RAID Levels: 0, 1, JBOD

Interfaces/Ports
Network (RJ-45): Yes

Software
Operating System: My Cloud OS 5

Physical Characteristics
Height: 6.8"
Width: 3.9"
Depth: 6.1"
Form Factor: Desktop
Weight (Approximate): 1.80 lb

Miscellaneous
Package Contents:
  • My Cloud Expert Series EX2 Ultra
  • Ethernet Cable
  • Power Supply
  • Quick Install Guide


Warranty
Limited Warranty: 3 Year
WD My Cloud Expert Series EX2 Ultra
  • Centralized Network Backup: Back up and organize high volumes of content from multiple computers, smartphones, and tablets on your My Cloud EX2 Ultra, on your own private network, and without costly subscriptions.
  • Access from Anywhere: Save, access and stream your content anywhere you have an internet connection with the My Cloud OS 5 mobile app or MyCloud.com web access.
  • Simple to Setup, Easy to Use: The My Cloud EX2 Ultra can be quickly found on your network and installed over the web, making the setup process simple and intuitive. And with tool-less, tray-less drive bays, you're able to easily add or replace hard drives in a matter of moments.
  • Robust Data Protection: The available Acronis True Image for Western Digital software delivers easy, efficient, secure cyber protection, integrating award-winning backup with an AI-based defense against ransomware and cryptojacking attacks. The Acronis True Image for Western Digital software backs up everything from operating systems and applications to settings and individual files, with support for both PC and Mac machines.
  • My Cloud OS 5: My Cloud OS 5 features our latest security updates, enhanced data privacy, improved connectivity reliability, a modern mobile and web app experience, and improved photo/video viewing and sharing capabilities. Use the mobile or web app to remotely access and share files, photos and videos you save on your My Cloud NAS from anywhere with an Internet connection. Learn More
  • Designed For Smooth Streaming: Upgraded with the powerful Marvell ARMADA 385 1.3GHz dual-core processor, you'll get ultra-fast transfer rates for high performance streaming. It also comes with 1GB of DDR3 memory, so you can multitask with ease. The downloadable Plex Media Server keeps all your photos, videos and music beautifully organized and prepared for streaming to your PC, mobile device, game console, or other certified media player.
  • Simplified File And Folder Sharing: Easily customize how you share by using public or private links. With a public link, you can share your content so anyone can see it. Using a private link, you can grant a user limited or full-access and securely collaborate with anyone.
  • Featuring Ultra-reliable WD Red NAS Drives:My Cloud EX2 Ultra comes pre-configured with WD Red hard drives, specifically built for NAS systems to provide improved performance within 24x7 environments. The My Cloud EX2 Ultra is also available in a diskless version, so you can create a custom NAS with compatible hard drives.
info:
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Specifications

Data storage

24 TB

Number of drive bays

2

Raid level

RAID

Brand

Western Digital

Warranty

Warranty information

3 Year

Please be aware that the warranty terms on items offered for sale by third party Marketplace sellers may differ from those displayed in this section (if any). To confirm warranty terms on an item offered for sale by a third party Marketplace seller, please use the 'Contact seller' feature on the third party Marketplace seller's information page and request the item's warranty terms prior to purchase.

Customer ratings & reviews

3 out of 5 stars
stars
6 ratings6 reviews
Includes global ratings and reviews
How item rating is calculated
  1. 5 stars17% (1)
  2. 4 stars17% (1)
  3. 3 stars33% (2)
  4. 2 stars17% (1)
  5. 1 star17% (1)
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Showing 1-3 of 6 reviews

Feb 27, 2022
Reviewer name: J. Moscati
5 out of 5 stars
5 out of 5 stars review

Seller Verified Purchase

Great Storage Unit

I absolutely love this unit! It was easy to setup and with being accessible from anywhere, allows me to keep my phone and laptop cleaned up. Was able to move all of my photos off of numerous thumb drives into one location for safe-keeping.

Review from Western Digital
Helpful?3H1HSILG3QT32551675948
Nov 15, 2023
Reviewer name: Steve128
4 out of 5 stars
4 out of 5 stars review

Seller Verified Purchase

Remember that RAID1 means half the storage space

Setup is very easy once you make contact with the drive. The online connection did not work. Instead use the MAC address and "arp -a" at a command prompt to find the IP address. Then http to that IP address. The 24TB drive came setup as 12TB RAID1, so remember the size is cut in half when ordering. Also, remember that Windows has a 128 character filename limitation so keep your directory names short. Set your WD username and password to the same username and password as Windows for automatic credential authentication access to your shares.

Review from Western Digital
Helpful?3H1HSILG3QT32551675948
Mar 11, 2022
Reviewer name: dmrickman
3 out of 5 stars
3 out of 5 stars review

Seller Verified Purchase

Works, but slow interface

Works, but having to work through the internet (and I have a fast internet) is very slow. Also, if trying to copy lots of files, it will fail and you have to restart the transfers.

Review from Western Digital
Helpful?3H1HSILG3QT32551675948
reply from SM OLS

Hello, We're sorry to hear about your user experience with the WD My Cloud EX2 Ultra and appreciate your time for providing this review. We were unable to locate you in our system with the information provided in the review. We want an opportunity to make this right and assist you directly to get your concern addressed by our next level of support. All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital. Need Help? Please see our "'Contact Us" page for information.

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