Moen Eco Showerhead Single Function Brushed Nickel, 1.75 Gpm

Hello Unhappy and thank you for the feedback you posted on the Moen website. We are sorry to hear of the difficulty you are experiencing with your Moen 6303EPORB Moen One-function 3 1/2" Diameter Spray Head Eco-Performance Showerhead. As the original purchaser of the Moen 6303EPORB Moen One-function 3 1/2" Diameter Spray Head Eco-Performance Showerhead, you can contact Moen directly under the product lifetime limited warranty. Moen product specialists would be happy to work with you to find a satisfactory warranty resolution. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.