Shark Matrix Robot Vacuum, Matrix Clean Home Mapping, 360 LiDAR Navigation, Powerful Suction, RV2300

I have 3 cats and a dog. I run this vacuum every morning when I leave for work and it is always full when I get home.

This vacuum does what it's supposed to do, cleaning wise. It gets the dust, dirt and pet hair up, a few days a week. I don't run it every day, just roughly 2-3 times a week. In the last two weeks (purchase date April 29th, today is July 5th), this shark has messed up 3-4 times. It has made me redo the mapping of all rooms, and also made me completely re-explore my home. Which is very frustrating, because I try to pick up chairs and such so the map can be as wide open as possible. Today when I opened the app, all my rooms were gone again. I called the service number, and the man told me to just delete the app and reinstall… that's what I did, and it did work. I can understand this happening once or twice, but 3-4 times in the last two weeks is silly. An app should not falter that much. It's not our internet either, everything else works just fine. All this being said, I'd be weary regarding the apps functioning skills. If this happens again they will hopefully send a replacement, as I do not wish to continue remapping my entire home. But even then, it's the same app. I enjoy the cleaning function, when I can get the app to work properly.