STGAubron Gaming PC Computer Desktop,Ryzen 5 3400G up to 4.2GHz,16G DDR4,512G SSD,WiFi 6 & BT 5.2,RGB Fan x4,Windows 11 Home

Hello Samantha! Thank you for your feedback, and we sincerely apologize for the frustration and disappointment you've experienced. We truly understand your concern, and we're sorry we didn't meet your expectations. We'd like to clarify that this model is designed as an entry-level gaming desktop, and its performance may vary depending on the specific games and settings. We're sorry if the description didn't fully match what you were looking for. Regarding TPM 2.0, compatibility can vary depending on the specific configuration — our team would be glad to help you check whether it can be enabled on your unit, or explore other options available to you. We also want you to know that we are committed to providing competitive, well-balanced machines so that more users can enjoy a smooth gaming experience within a reasonable budget. This computer is designed to strike a balance between performance and price, offering a reliable choice that delivers value for every user. We'd really like the chance to make this right for you. Please reach out to us through the Walmart platform or the Walmart Customer Care Team — simply provide your order number along with a description of the issue, and we will prioritize your case and follow up promptly. Has your issue been resolved? If not, we warmly invite you to contact us at any time. Every STG computer comes with a 1-year manufacturer warranty and lifetime troubleshooting support — during the warranty period, we offer diagnostic, repair, or replacement services as needed. Whenever you need us, we're always here to help. Once again, we sincerely apologize. We truly value your feedback and are committed to doing better for you. Wishing you a lovely day ahead! Warm regards, Rita Customer Service Supervisor STG