STGSivir All in One Desktop PC, 23.6" FHD Display, Intel Core i7, 16G Memory, 512G SSD, WiFi , BT ,Webcam, Win 11 Home

Hello Charles! I'm Rita, the Customer Service Supervisor at STG. We are truly sorry to learn that your All-in-One Desktop keeps crashing. We completely understand how frustrating this is, and we sincerely apologize for the inconvenience this has caused you. We take your feedback very seriously. System crashes can sometimes be caused by software conflicts, driver issues, or background processes. Please rest assured that we are fully committed to resolving this for you. To help us diagnose and fix the problem efficiently, we kindly ask you to contact us directly through the Walmart platform or reach out to the Walmart Customer Care Team. Please provide your order number and a description of when the crashes occur (photos or videos of the error messages would be very helpful). Once we receive your information, we will prioritize your case with a 24-hour response guarantee and provide a targeted solution. STG provides all customers with a 30-day return policy, a 1-year manufacturer's warranty, and lifetime troubleshooting support. Has your issue been resolved? If not, please do not hesitate to reach out to us so we can assist you properly. We sincerely apologize once again for your less-than-satisfactory experience. We value your feedback and are committed to improving our product quality and customer service. Is there anything else you would like to share with us? Warm regards, Rita Customer Service Supervisor | STG