Cyclone Sound 50ft Water Hose - Upgraded Leakproof Lightweight No-Kink Garden Hose, Flexible Expanding Water Hose with Triple Layered Latex Core, Bag and Holder

I purchased this item well in advance, knowing I'd be using it during gardening season at my new home. It wasn't even used heavily — just a handful of times — and already the side of the hose has burst. I'm unsure what caused the failure, so I reached out to the seller to report the issue and ask for assistance. Their response? “All items have a 30-day return window. This order is no longer eligible for replacement or return.” That's it. No concern, no offer to investigate, no accountability — just a flat-out refusal to help. For a $52 product that barely made it into summer, this kind of dismissive response is unacceptable. I would not recommend this seller or this brand to anyone looking for quality or decent customer service. Save your money and look elsewhere. it was stored in a good location when i unraveled it to water my plants this is what happend see photos proved

just found the leak when it is supposed to be leak proof