LG 27" UltraGear FHD 144Hz Gaming Monitor with AMD FreeSync G-Sync Compatible, 27G411A-B

We’re sorry to hear that you’ve experienced an issue with your LG 27GS50F-B, particularly after relatively little use. We understand how frustrating and disappointing it must be to have the screen go black after trying various troubleshooting steps. We’d like to help get this resolved for you. Please contact LG UK Customer Service on 0344 847 5454, and our team can discuss the issue with you and advise on the available support and repair options. We hope we can get you back up and running as soon as possible.

Hello Katherine, thank you for sharing your experience with your LG 27G411A‑B Overclock Monitor. We understand how important it is to have the right audio setup for your gaming environment, and we appreciate you highlighting that this model does not include built‑in speakers. Your LG monitor is designed to deliver smooth motion clarity and high‑refresh performance, and many customers pair it with external speakers or headsets to customize their setup. Since your feedback relates to product design, we want to acknowledge your experience directly and reinforce LG’s commitment to creating displays that support a wide range of gaming configurations. You can explore the full feature list and support details for your LG product here: https://www.walmart.com/ip/LG-27-UltraGear-FHD-144Hz-Gaming-Monitor-with-AMD-FreeSync-27G411A-B/16776203052, and for manuals you may visit https://www.lg.com/us/monitors/lg-27g411a-b-gaming-monitor?srsltid=AfmBOoq9wsoTR4eJjShNUw6f3UTqplrdCGv51dY0FioDKMRbQZeRklNw. We would be glad to review your case directly and explore options that best support your setup, so feel free to email lgdigitalcare@lg.sprinklrsupport.com ^Miggy