Gpower Gasoline 49cc Dirt Bike for Kids 6-15,2-Stroke Gas Power Mini Dirt Bike,1-Seater,Yellow

if you know how to fix things its a great little bike. the throttle cable came loose causing it to stop randomly and not start tightening it back up fixed it all front wheel has a bushing in-between 2 bearings that can come out of alignment but is easy to put back in place screws come loose but a little locktite will fix that breaks needed adjustment bigest problem i have had was 1 nut was missing and another was stripped quick trip to the hardware store fixed that faster than i was expecting

We bought this for my 8 year old for his birthday, unfortunately we have limited funds so that was his only gift. My husband assembled it perfectly with easy instructions. My son was ecstatic when he saw his birthday gift. He rode it for almost a half hour and turned it off. Went to get a snack and went back to his dirt bike and it would not start, the pull start was not engaging. I contacted the company via email and I haven’t heard back from them at all. I’ve sent them a couple emails and still no response. I don’t know what to do. We don’t even want a new dirt bike we just want a new pull start so it can run. It was devastating for my child to loose his birthday gift almost immediately after getting it. His father and I saved up just to get this and it cost almost about 350$ because of shipping and taxes. I need them to respond to my messages and help us.