Skechers Men's Memory Foam Summits AT Upper Draft Outdoor Lace-Up Sneaker (Wide Width Available)

Let me begin by saying that as far as the shoe is concerned, it's a big 5 stars. My SO, who is on his feet all day, loves them. the memory foam is very comfortable, and the ladies' version is just the same. As far as the service is concerned, let me just say that this is the THIRD ATTEMPT at getting the size I ordered. The first attempt, they sent was the wide width (I ordered medium); the second attempt was two sizes too small; Each time they send the wrong shoe, I have to drive 35 miles to the nearest Walmart store to return them, get a credit, and re-order. I'm praying that this next order is correct so it can be in time for Christmas. I don't know who is fulfilling the shoe orders, but this isn't acceptable. If you place your order, know that you may have to try several times to get your correct size. This wasn't the case a year ago.

The products are always great. Your delivery needs work. Packages are never delivered to my Apartment, always downstairs and sometimes like todays delivery, the package was left outside on the step in the rain where anyone coming in or out will trip over it.