Pokemon Scarlet & Violet 8.5 Prismatic Evolutions Poster Collection

Scammed like all the others people in the comments. I have reached out to Walmart several different times they have been ignoring me, one of the customer service agents even attempted to mock metelling me about his family and how he had to work 14 hours straight to feed his family and he would be working hard to fix my problem. This is probably the worst customer experience I have ever had they have lost me and my family as customers.

Where do I start with this one, issue after issue with Walmart. Will not trust Walmart with any pre orders going forward. Period. Product originally had incorrect pictures, it had images of the elite trainer box with a price of $38. I decided to order as this product had a pre-order price guarantee either way so I assumed if it was actually the poster box as labeled I would get it for the $15-16 MSRP. Once the images were fixed and the price lowered to MSRP I notified customer service, they said the price would be adjusted automatically or I should contact support again after it was delivered. Guess what? The price was not adjusted, the items shipped, and I was charged $38. I contacted support again, and they informed me there was absolutely nothing they can do since this is a non returnable and non refundable item. I escalated to support management, nobody seemed to understand what the pre order price guarantee meant. They told me to dispute it with my bank and offered me $15 Walmart credit which I declined.