Sony WF-1000XM5 The Best Truly Wireless Noise Canceling Earbuds, Black
Sony WF-1000XM5 The Best Truly Wireless Noise Canceling Earbuds, Black
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Sony WF-1000XM5 The Best Truly Wireless Noise Canceling Earbuds, Black

292 ratings

Key item features

  • Premium Audio Fidelity: Delivers astonishing High-Res Audio and advanced noise-canceling. Its engineered driver unit ensures a wide frequency range, deep bass, and crystal-clear vocals.
  • Crystal Clear Calls: Achieves Sony’s best-ever call quality, using an AI-based noise reduction algorithm and bone conduction sensor for clear calls.
  • Compact Durable Design: Boasts a small, light, sleek design for exceptional comfort, and is water-resistant against splashes and sweat.
  • Intelligent Contextual Features: Integrates AI-powered adaptive sound control to adjust to environments, Speak-to-Chat for pausing music, and Quick Access for direct app control.
  • Efficient Wireless Power: Features a powerful Integrated Processor V2 for smooth Bluetooth switching and clear signal. Offers 8 hours battery (24 with case) and quick charging.
  • Sustainable Eco Build: Constructed with recycled plastic materials and packaged in 100% paper, demonstrating a commitment to environmental sustainability.
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Customer ratings & reviews

3.8 out of 5 stars
stars
292 ratings167 reviews
How item rating is calculated
  1. 5 stars57% (167)
  2. 4 stars8% (23)
  3. 3 stars8% (24)
  4. 2 stars9% (26)
  5. 1 star18% (52)

Reviews summary

Pros

  • : Provides clear listening experience.
  • : The device lasts for extended periods on a single charge.

Neutral

  • : Can effectively block ambient noise, but may struggle with loud or high-frequency sounds.
  • : Can be crystal clear, but may struggle in noisy environments or with microphone issues.
  • : Offers competitive pricing, but can be overpriced for some features.

Cons

  • : The earbuds fail to pair and drop audio.
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Showing 1-3 of 167 reviews

Aug 20, 2026
Reviewer name: Mdptex
5 out of 5 stars
5 out of 5 stars review

Seller Verified Purchase

Incredible

I own 3 pairs of Bose Quite Comfort Headphones every one broke. Bose would not honor the warranty. I decided to buy Sony. The Sony headphones are incredible for streaming music. Much better quality and sound than Bose.

Review from sony.com
Helpful?1I3RRMJ29WA71080554176
reply from Sony North America Customer Support

Hi Mdptex, Thank you for choosing Sony! It brings us great joy to hear that you are enjoying the WF1000XM5 earbuds and appreciate the quality and sound they deliver. We're sorry to hear about your previous experience with Bose and the challenges you faced with warranty support. At Sony, we are committed to providing reliable products and excellent customer care to enhance your listening experience. Thank you for giving us the opportunity to be part of your audio journey, we’re here to support you whenever you need. Best regards, -Fred

Jan 23, 2026
Reviewer name: Swaglord4000
5 out of 5 stars
5 out of 5 stars review

Seller Verified Purchase

The best earbuds ive ever used

I bought my wf-1000xm5's almost 3 years and I have yet to be disappointed by them. The sound connect app is seamless and very well made with so many useful settings and features. The earbuds themselves have very good build quality, amazing sound quality, a great fit/feel, and amazing features. I have recommended them to multiple people!

Review from sony.com
Helpful?1I3RRMJ29WA71080554176
reply from Sony North America Support

Hi Swaglord4000, We’re thrilled to hear you’re enjoying your WF-1000XM5s! We appreciate the support and are glad we could meet your expectations. Thanks for choosing Sony. Best regards, Eliab

Dec 31, 2025
Reviewer name: kanagavel
5 out of 5 stars
5 out of 5 stars review

Seller Verified Purchase

Great Features -Multi-point conn. Audio quality

I boought this last month from Macy's. I am a music lover and have a good experience of audio quality and spectrus distriution by listening a same song in multiple devices. This device is delivering quality output without noise and clipping even in high volume. also the low frequency signals are not getting attenuated at any level of volume. Another feature is I am using more than 3 device in my daily life. And able to switch the connection without any struggle. Sleek design also

Review from sony.com
Helpful?1I3RRMJ29WA71080554176
reply from Sony North America Customer Support

Thank you for the detailed review, kanagavel! It is fantastic to hear from a fellow music lover who appreciates the technical nuances of the WF-1000XM5. We are thrilled that you’re noticing the impact of our Dynamic Driver X, which is specifically designed to handle a wide frequency spectrum without the clipping or low-end attenuation you mentioned—even at high volumes. It’s also great to hear that the Multipoint Connection is making your daily life easier. Being able to jump between your phone, laptop, and other devices without a struggle is exactly the seamless experience we aim for with our Bluetooth 5.3 technology. Thank you for choosing Sony and for sharing your expertise! Best regards, Gus, Sony North America Customer Support

Current price is $248.00
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