Pillow Pad Multi Angle Cushioned Tablet and iPad Stand, Space Gray, as Seen on TV

I recently purchased a foam pad like this, not the same brand, for myself. My sister loved it so I decided to buy her one, Not only did it cost twoce as much, it was totally smashed when it arrived in her mailbox! I am shocked how horrible and squished it looks. Instructions sad to put it in a dryer with a damp wash cloth to fluff it back up. Why would this company choose to Shrink Wrap a piece of foam? Mine came in a regular box, unharmed. She's had it 2 days now and it still looks like crap, and both her phone and tablet won't stay on it. We are both so disappointed and upset!! Absolute Junk!!

Nothing in description said this would arrive in a compressed roll. Enclosed instructions stated a few minutes to expand, its been two days and its still a wrinkled mess. Very dissapointed as the first pillow pad I purchased was not shipped in suchma state. I will never purchase another if this is how they ship them now.