Free Returns | Walmart.com

Keep what you love, return what you don't

Walmart returns are free & easy.

Start a return
Returns

How long you have to return

In most cases, you have
90 days
to return items purchased from Walmart*

Return window exceptions might include:

  • Major appliances
    2 days
    Major appliances
  • Most wireless phones
    14 days
    Most wireless phones
  • Marketplace luxury items
    14 days
    Marketplace luxury items
  • Marketplace collectible items
    14 days
    Marketplace collectible items
  • Consumer Electronics
    30 days
    Consumer electronics
  • Electric Bikes
    30 days
    Electric bicycles
  • PC components
    30 days
    PC components
  • Most marketplace sellers
    30 days
    Most marketplace sellers
  • Walmart protection plans
    30 days
    Walmart protection plans
  • Vacuums and floor care
    30 days
    Vacuums and floor care
  • Hearing aids
    60 days
    Hearing aids
  • Prescription glasses and contact lenses
    60 days
    Prescription glasses and contact lenses
  • Perennials, shrubs, trees
    365 days
    Perennials, shrubs, trees

Final Sale Items

Items that are non-returnable include diabetes monitoring systems, pharmaceuticals, weapons, ammunition, and more.

Healthcare exceptions

Weapons and ammunition exceptions

Goods and Services

Recreational vehicle, automotive, toy and gaming exceptions

*Some items sold at Walmart are not returnable or might have additional exceptions

View detailed return policy

Choose how to return

Curbside

Curbside drop-off

No printingNo repackaging
Return your item to a Walmart store without leaving your car.
Instore Dropoff

In-store drop off

No printingNo repackaging
Bring your return to the Customer Service desk & we’ll take it from there.
Get started online—it’s easy! Just locate your order under purchase history & select “Start a return."
Please note, return method eligibility varies by item.

Getting your refund

Paid withCredited withinRefund to
Cash or checkImmediateCash
Credit card10 business daysSame credit card or gift card
Debit card w/ PIN7 business daysSame debit card, gift card or cash
Walmart Balance3 hoursWalmart Balance
Walmart gift card3 hoursWalmart gift card
Walmart Cash3 hoursWalmart Cash balance
EBT card3 hoursEBT card

Frequently asked questions

How do I return my item in-store?

How do I start my return in the Walmart app?

Which items can be returned in-store?

What if I don’t have a receipt?

What is a Walmart Balance?

Where is my shipping label, barcode or return instructions?

What happens if my item was damaged?

How do I know if my return item contains hazardous materials?

Do I need to return my item with its original battery?

How should I prepare for my curbside return?

Do I need to erase personal information from an electronic device before returning it?

When will I have to pay a restocking fee?

How should I return my gift item?

How should I return my baby registry item?

How do I return my SNAP or WIC purchased item?

How do I return a large item?

What if I have a recalled item?

Need more info?

Visit the Help Center

More to know

  • We make returns simple

    You can bring back almost everything you buy.View policy

  • Registry returns

    Changed your mind? No problem!View policy

  • Returns to Marketplace sellers

    Purchased from one of our partners? We can help.Learn more