“Redeem” simply means turning a gift card or digital code into usable value for purchases. How you do that depends on the card type.

• Digital codes (eGift): You’ll follow the instructions in the email—usually clicking a redeem link or entering a code on the brand’s site or app to add the balance.
• Store gift cards: You can typically apply the number/PIN online at checkout or present the card in-store, depending on the merchant.
• Prepaid debit-style cards: Use them as a payment method at checkout where they’re accepted.

Instructions can vary, so it’s best to follow the details provided with your card and keep the code secure.

1. Find the email: Look for an order email and a separate eGift email with your code or a redeem link. Check spam/junk if needed.
2. Open the eGift: The message includes step-by-step instructions—often a “Redeem” button or a code to copy.
3. Apply the value: Follow the instructions to add the balance to your account or enter the code at checkout on the merchant’s site/app.
4. Save the email: Keep it until you’ve used the full balance.

Because each card is a little different, the email’s instructions are the most reliable guide. If something doesn’t look right, review your order details in your Walmart account.

It depends on the card type and the issuer’s rules.

• Store- or app-specific cards: Typically used with that brand’s website, app, and participating locations.
• Prepaid debit-style cards: Often usable online and in-store where the payment network shown on the card is accepted.
• eGift codes: Usually redeemed online, and some may be presented in-store if the merchant supports it.

Usage can vary by card. To avoid surprises, check the product details page before buying and follow the redemption instructions that arrive with your card. If you’re unsure, reviewing the terms provided with the card can help.

Delivery times for eGifts can vary based on order processing and verification. Here are a few tips that can help:

• Watch for two emails: An order confirmation followed by a separate eGift email with your code or link.
• Check spam/junk folders: Filters can sometimes catch automated messages.
• Verify your email address: Make sure the address on your Walmart account is current.
• Review order status: Sign in to your Walmart account to check progress.

If you still don’t see the eGift after a reasonable period, contacting customer care with your order number can help them look into it.

Some cards offer flexible load amounts, while others are fixed. Here’s how that typically looks:

• Variable-amount cards: You choose an amount within the range shown on the product page. The selected value becomes the card’s spendable balance.
• Fixed-value cards: These come with a set denomination.
• Purchase/activation fees: Certain prepaid cards include a separate fee. This fee does not increase the spendable balance and is shown on the product page.

Your checkout total generally includes the amount you select plus any applicable fees. You’ll see the chosen amount in your order details and in the eGift email or packaging.