Vertuo Next Coffee and Espresso Maker in Light Gray, BNV520GRY1BUC1
Vertuo Next Coffee and Espresso Maker in Light Gray, BNV520GRY1BUC1
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Vertuo Next Coffee and Espresso Maker in Light Gray, BNV520GRY1BUC1

3.8 stars out of 3914 reviews
(3.8)|
3,914 ratings
Vertuo Next Coffee and Espresso Maker in Light Gray, BNV520GRY1BUC1Breville Vertuo Next Coffee and Espresso Maker in Light Gray Single Serve BrewerBreville Vertuo Next Coffee and Espresso Maker in Red Single Serve Brewers BNV520RED1BUC1
Actual Color:Gray

Key item features

  • Brewing Technology: Utilizes Centrifusion technology for gentle brewing of both coffee and espresso, ensuring a smooth crown of crema.
  • Smart Recognition: Features capsule recognition and code reading technology, automatically adapting brewing parameters like cup size, pressure, temperature, and time for each blend.
  • Versatile Sizes: Offers five cup sizes, including Mug (8 oz.), Gran Lungo (5 oz.), Double Espresso (2.7 oz.), and Espresso (1.35 oz.), with programmable options from 0.7 to 17 ounces.
  • Compact Design: Boasts a slim fit design, made from 54% recycled plastics, making it a suitable addition to various kitchen or countertop spaces.
  • Convenient Operation: Designed for Nespresso Vertuo capsules with simple one-button operation and an adjustable, removable drip tray for tall glasses.
  • Connectivity & Starter: Connects to Wi-Fi and Bluetooth for software updates and includes a 12-capsule tasting pack to begin brewing.
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Current price is $179.00
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About this item

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Customer ratings & reviews

3.8 out of 5 stars
stars3,914 ratings3,494 reviews
How item rating is calculated
  1. 5 stars63% (2,479)
  2. 4 stars11% (448)
  3. 3 stars4% (151)
  4. 2 stars5% (199)
  5. 1 star16% (637)

Reviews summary

Pros
  • : Easy to use with minimal effort and intuitive navigation.
  • : Has a slim look that fits well in any kitchen.
  • : Coffee has a deep, complex taste.
  • : Produces high-quality coffee with a rich taste.
Neutral
  • : Can be affordable luxury, but pricey for some.
  • : Can be excellent, but also prone to inconsistencies and errors.
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Showing 1-3 of 3,494 reviews

Jan 11, 2025
Amir
2 out of 5 stars review

Unrelaible

This would be a great machine if only it was a bit more reliable! I have had 3 of these in the last 4 years and the third one just broke down today with the same blinking orange light issue (factory reset, cleaning and descaling didn't fix the issue either!) Just bought a CitiZ instead hoping those one last a bit longer.

International review
Review from Nespresso Australia
Helpful?6RJ2V6CGKKOZ313520636
reply from Customer Relationship Centre

Thank you for sharing your experience with our machine, and we apologize for the inconvenience you have faced with its reliability. We understand how frustrating it can be to encounter recurring issues, and we appreciate your feedback. We continuously strive to improve the reliability and durability of our machines, and we regret that you have had to go through multiple replacements within a short period. Your feedback is valuable to us as it helps us identify areas for improvement. We hope that your new Citiz machine provides you with a more reliable and long-lasting coffee experience. Should you encounter any issues or have any concerns with your new machine, please do not hesitate to reach out to our customer service team. We are here to assist you and ensure your satisfaction.

Jul 17, 2025
Cafe247
2 out of 5 stars review

Terrible machine

Terrible machine. I was replacing an existing vertuo machine I had. I couldn't buy that model anymore which I was relatively happy with. I've had 2 previous Nespresso pod machines I was happy with. This was the equivalent option. Unknowingly I found after purchasing that the design has changed significantly and has now introduced quite a few annoying issues that I never had before (including low temp coffee !) I've only had this machine for about 6 weeks but am going to dump it and buy something else instead.

International review
Review from Nespresso Australia
Helpful?6RJ2V6CGKKOZ313520636
reply from Customer Relationship Centre

Thank you for sharing your experience with your new Vertuo machine. We’re truly sorry to hear that it hasn’t met your expectations, especially after your satisfaction with previous Nespresso models. Your feedback is incredibly important to us, and we take it seriously as we strive to improve our products. If you haven’t already, we encourage you to reach out to our customer service team for assistance. They may be able to help troubleshoot the issues you’re facing or discuss your options moving forward. We appreciate your loyalty to the Nespresso brand and hope to regain your trust in the future. Thank you again for your feedback! ☕

Aug 9, 2024
Mel b
2 out of 5 stars review

Wouldn't repurchase

Purchased this machine to replace my old style pod one that lasted years and was super easy to use (but now discontinued). This one takes up more space on the bench and the top is very hard to push down and lock into place, you need to use quite a bit of force, would not be good for people without a lot of upper arm strength. Also the lid for the water canister is not fixed so you have to be careful removing and reinstalling it as it falls easily and would be easily broken.

International review
Review from Nespresso Australia
Helpful?6RJ2V6CGKKOZ313520636
reply from Customer Relationship Centre

Thank you for sharing your feedback with us. We're sorry to hear that your experience with the new machine has not been as seamless as with your previous one. We understand your concerns regarding the size and the difficulty in locking the machine head into place. Our aim is to provide user-friendly machines, and we appreciate your feedback on these aspects. We will take your feedback into consideration as we continue to improve our products. If you have any further questions or need assistance, please don't hesitate to reach out to our customer service team via the toll-free number 1800 623 033. ☕