I almost didn't buy this scooter after reading the reviews. But, I'm glad I took the risk. First of all folks need to adjust their expectations. This scooter costs less than $500 - it's not a top-of-the-line model, but is still very cool and quite functional. -it's small - I'm 5'4” and weigh 150 lbs - it's PERFECT for my size -scooter weight is 100 lbs - my husband can get it loaded into the truck with no problem -it's not super speedy…THANKFULLY! The speed is perfectly suited to the size of the scooter and is easy to steer and control, and is faster than anyone walking next to it -super simple dashboard and controls - no big learning curve -its compact size makes it easy to store -once charged the battery stays charged for a long time. -nice front basket - size is commensurate with the size of the scooter, and holds plenty of stuff -seat is simple, yet functional. I chose not to use the arms - they were a bit flimsy and I like to be able to get on and off quicker -tires are also commensurate in size to the scooter - not too big or too small - works great on hard surfaces, and the grass (I live in the country and can go all over) -it has a headlight, horn, backup alert - so lots of safety features -I added a clamp-on cup / cell phone holder (ordered from Amazon) - that was the only thing missing I'm very pleased with my little scooter. It's the perfect solution for me when my Multiple Sclerosis acts up and I need a little help with my mobility.